Once your order has been shipped, you’ll receive a tracking number via email.

Note, it can take up to 3 business days for shipping activity to update.

We understand how critical your purchase is, thus we strive to complete orders as promptly as possible!

While we cannot cancel or amend an order once it has been placed, you are welcome to return your order once they have been delivered to you in line with our Easy Returns Policy.

Please check all folders on the email account linked with your order, including Spam.

If you've lost access to your email, please contact us via customer.service@ewadara.com including your order number, complete name, and billing address.

Yes, we offer Gift cards that are sent to the recipient by email. E-gift cards have no additional processing fees.

E-gift cards are available in any amount and are redeemable only on Ewadara.com.

For more information on e-gift cards, please visit GIFT CARD EWADARA

There is a link SIZE GUIDE beside each product. Just click on the Size link on each product page.

In case there is no SIZE GUDE linked to the product of your interest, please send a message via the chat box or an email at customer.service@ewadara.com for assistance.

Usually if a size is out of stock, you will not be able to add the item to your shopping cart. If we’re planning to restock your size, you’ll see an option to add your email to a waiting list. Just click the “Waitlist” button and we’ll send you an email notification when it’s back in stock.

If a product is out of stock, and you don’t see a “Waitlist” button, we haven’t made plans to restock that item just yet.

We may receive some stock through orders returned to our warehouse, so definitely check back in the future.

We have a responsibility to our customers and partners to ensure that the items sold on Ewadara.com are produced under acceptable conditions and in an ethical way.

This means that they must have been produced:

Lawfully, through fair & honest dealing;

Without exploiting the people who made them;

In decent working conditions and;

Without damaging the environment

EWADARA partners with retailers around Africa.

You may have to pay customs duties on your items, depending on your location and the location and policy of the retailer(s) you are buying from.

Duties are calculated by your local government and will usually need to be paid by you directly to the courier company. Your local customs office will calculate the exact duties once the item has arrived within your country and inform you of what you need to pay.

Returns are handled by the designer your order was placed with. To schedule your return, please follow the policy of the retailer by reading their information (click on the designer name in the following list).

You can find the retailer name by checking your order confirmation email.

If accepted, refunds are made by the retailer once the item has been returned to its returns department.

If you have questions about the status of your return/ refund you can send an email to customer.service@ewadara.com

Ewadara, the first platform to promote eco-responsible and made in Africa fashion, is open to collaboration to promote slow fashion culture.

Simply send an email to hello@ewadara.com , we will respond as soon as we receive your email.

Please check all folders on the email account linked with your order, including Spam.

If you've lost access to your email, please contact us using the information below, including your order number, complete name, and billing address.

In case you haven’t received the confirmation email, kindly send an email to hello@ewadara.com